Carry out a Mission

Optimise your journeys by managing every stage of your missions efficiently and simply!

Table of contents

Optimise your journeys by managing every stage of your missions efficiently and simply!

This step-by-step guide shows you how to carry out an assignment on WAY-Partner, from accessing the details of the assignment to generating and sending the invoice.

Step 1: Access your mission

From the menu at the bottom of the screen, press " ".HomeClick on "Next mission" to see your next mission. To access another mission, press " ".Agenda"You can then select the mission that interests you from the list displayed. You can then select the mission that interests you from the list displayed.

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From the dashboard, tap on the mission or select "Mission".Mission detailsThen press the " " logo.Car"to start the mission.

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Stage 2: Starting the assignment

Press on " Start "As soon as you set off on your mission.

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Stage 3: Arriving at the pick-up address

On arrival at the customer's address, press ". In place "This means that you are ready to be taken in charge.

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Stage 4: Departure with the customer

Once the passengers are on board, select " Departure Click on "Start" to indicate the start of the journey. During the journey, you can consult the mission information in the application.

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Stage 5: Reaching your destination

When you arrive at your destination, press ".Arrival at destination"This means that you have reached the current stage of the mission.

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If this step involves dropping off a customer, then press ".Customer removal"to confirm.

If the assignment includes one or more other stagesthe process will be repeated with the following buttons:

  • "In place"Once you've reached the next stage, you'll need to indicate your availability.
  • "Departure"When you leave with the passengers.
  • "Arrival at destination"On arrival at the new stop.
  • "Customer removal"Once the passengers have been dropped off.
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Step 6: Complete the mission

Once all the steps have been completed, press ".Finish"to confirm the end of the mission.

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Step 7: Closing the assignment

Before you can invoice a job, you have to close it:

  1. Go to the "Agenda"at the bottom of the screen.
  2. Go to theTo close"Click here to see the list of assignments awaiting closure.
  3. Select the job to be closed.
  4. If necessary, enter additional costs in the pop-up window that opens (such as toll or parking charges).

Once you have added or validated the charges, press ".Close"to finalise.

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Step 8: Invoicing the assignment

Go to the "Bills"at the bottom of the screen.

In the "To be invoiced"Select the mission in question.

Click on "Bill"to generate the invoice.

Once generated, you are automatically redirected to the "Bills"on the invoice concerned.

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Step 9: Download or send the invoice

On the relevant invoice page, press the " " button.Invoice"Click here to download the invoice in PDF format and share it directly via your preferred means of communication (email, messaging service, etc.).

Here is an example of an invoice

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Carrying out an assignment in WAY-Partner is intuitive and efficient, thanks to tools designed to simplify every stage, from pick-up to invoicing. Take the time to check your information at every stage to ensure an optimal customer experience and rigorous management of your assignments.

Need more help? Consult our FAQ or contact our WAY-Partner support.

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